Healthcare Account || Now Hiring!!

Job Description:

• Answering phone calls from patients and healthcare providers.
• Providing information about healthcare services and products.
• Scheduling appointments for patients with healthcare providers.
• Confirming appointments with patients and healthcare providers.
• Updating patient information in the computer system.
• Addressing patient complaints and resolving issues.
• Escalating complex issues to a supervisor or manager.
• Maintaining accurate records of all customer interactions.
• They should also have strong customer service skills and be able to work in a fast-paced environment. Additionally, they should have a good understanding of healthcare services and products, as well as basic computer skills.